PC Matic Scan Issues: How to Fix Problems with PC Matic

User: Hi, I'm Sarah. I recently subscribed to PC Matic and installed the software, but I'm experiencing a problem with the scanning feature. Can you help me fix it? PC Matic Support Agent: Hello Sarah, I'm happy to assist you! Could you please describe the issue you're facing with the scan? User: Well, every time I try to run a scan, it either takes forever or doesn't start at all. I'm not sure what's wrong. PC Matic Support Agent: I see, thank you for the details. Could you share your PC specifications and which version of Windows you are using? User: Sure! I have a Dell laptop, Core i7, 16GB RAM, 512GB SSD, running Windows 10. PC Matic Support Agent: Great! Based on your system specs, everything should be running smoothly. Let’s try a few troubleshooting steps to resolve this issue. Please give me a moment. User: Okay, but please be quick! I rely on PC Matic for security, and I need this resolved soon. PC Matic Support Agent: I unde...